For qualifying orders* over $100 we offer standard FREE SHIPPING to the Lower 48 US States. For orders under $100 there is a flat-rate shipping charge of $15.
*Unless otherwise stated on product description
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorization and reach out to you via email to make alternative arrangements.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
If your order is in stock and we process the charges to your credit card it will ship (leave our warehouse) within three business days from the date of your order. We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided at checkout.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at email@example.com.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note when signing for delivery or do not accept the delivery.
If you do accept delivery you are required to immediately take photos of the damaged packaging or products inside the packaging and provide the photos to us within 48 hours of delivery.
Many of our products are available to ship to international customers. However, some of our brands including Apollo Sprayer and Tormek are not available for purchase outside of the US. To find out if your international order can be processed, please make an inquiry at firstname.lastname@example.org.
Please also be aware that our products are made specifically for the USA market. As such, some products may not be compatible or certified for use with other countries electrical safety standards but all of our products are certified to USA standards.
To receive a shipping quote for International Orders please send a shipping quote request to email@example.com.
If you are happy with our quote we will prepare an order and process your payment through our website.